ScooPet LLC Terms & Conditions
These Terms & Conditions govern the use of services provided by ScooPet LLC
(“ScooPet”). By scheduling, purchasing, or receiving services, you agree to the terms
outlined below.
Company Overview
ScooPet LLC is an Ohio limited liability company providing residential pet waste
removal and related yard sanitation services. Services are currently offered within Ohio,
with expansion into additional states anticipated in the future.
Scope of Services
ScooPet provides recurring pet waste removal and optional yard treatments based on
the service plan selected. Services are performed on a scheduled basis and are
intended to maintain general cleanliness and sanitation of outdoor areas. ScooPet does
not guarantee the complete elimination of odors, pests, bacteria, or parasites.
Eligibility
There is no minimum age requirement to schedule service, provided the individual
booking service is authorized to maintain a valid payment method and approve
recurring charges.
Billing & Payments
A valid credit or debit card must be maintained on file at all times. Services are billed
automatically on a weekly recurring basis unless otherwise stated.
Customers may request temporary service pauses due to travel or pet absence.
ScooPet does not charge late fees or failed payment penalties. However, if payment
fails and is not resolved in a timely manner, ScooPet reserves the right to suspend or
terminate service.
Cancellations
Services may be canceled at any time without contract or cancellation fees. To avoid
being billed for an upcoming service, cancellation must be submitted prior to the next
scheduled visit.
Property Access
Customers are responsible for providing safe and unobstructed access to the service
area. Gates must be unlocked at the time of service. If access is unavailable, service
may be skipped or rescheduled at ScooPet’s discretion.
ScooPet is not responsible for missed or delayed service due to restricted access,
weather conditions, or unsafe environments.
Pets & Safety
Dogs are not required to be secured indoors unless they pose a safety concern.
ScooPet reserves the right to refuse or discontinue service if a pet is aggressive or
unsafe.
ScooPet assumes no responsibility for the behavior, health, safety, or containment of
customer pets. Customers remain solely responsible for their animals at all times.
Property Condition & Liability
ScooPet is not responsible for pre-existing damage to lawns, landscaping, fencing,
gates, or other property. Normal service may require walking on grass, soil, or uneven
surfaces. ScooPet is not liable for damage resulting from hidden hazards or poor
property conditions.
Photos & Media Use
By using ScooPet services, customers authorize ScooPet to take photos of the property
for service verification and quality assurance purposes. Customers also grant
permission for anonymized photos to be used for marketing, training, or promotional
materials. No identifying personal information will be shared.
Communications
By providing contact information, customers consent to receive service-related and
promotional communications via phone, text message, or email. Message and data
rates may apply. Opt-out options will be available in accordance with applicable laws.
Service Changes
ScooPet reserves the right to modify pricing, scheduling, routes, or service offerings as
needed. Reasonable notice will be provided when changes materially affect active
service.
Dispute Resolution
Any dispute arising from these Terms or ScooPet’s services shall be resolved through
binding arbitration conducted in the State of Ohio. Ohio law shall govern all matters
relating to these Terms. Customers waive the right to participate in class actions or jury
trials.
Limitation of Liability
ScooPet’s liability is limited to the amount paid for the most recent service. ScooPet
shall not be liable for indirect, incidental, or consequential damages to the fullest extent
permitted by law.
Acceptance
By scheduling or receiving services, you acknowledge that you have read and agree to
these Terms & Conditions.
ScooPet LLC
Info@ScooPet.com
(440) 726-6738
